Author

Fiorella Erni

Fiorella Erni, a seasoned frontline negotiator, has extensive experience with the International Committee of the Red Cross, navigating complex negotiations in conflict zones across the Middle East and Africa. For the past four years, she served as the Head of Operations at the Centre of Competence on Humanitarian Negotiation (CCHN), where she conducted research and trained NGO and UN personnel in high-stakes negotiations. Fiorella now provides corporate negotiation training and one-on-one negotiation coaching, focusing on women negotiators. She also leads her vegan high heel company, Cheetah Stories SA, set to launch its first collection in July 2024.

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