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Research & Insights

Our research informs our rich portfolio of digital and AI transformation programs, aimed at equipping you with the latest tools, knowledge, and skills to understand data, harness digital disruption, and prepare yourself for a digital and AI-driven future that is happening now.

Research & Insights

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European Journal of Operational Research

Optimizing omnichannel assortments and inventory provisions under the multichannel attraction model

By Andrey Vasilyev, Sebastian Maier and Ralf W. Seifert

Journal of Family Business Strategy

The anatomy of family business conflict

By Marco Mismetti, Barbara Del Bosco, Cristina Bettinelli and Alfredo De Massis

Multinational Business Review

Seminal contributions and future directions in international business political behavior and nonmarket strategy: A tribute to Jean Boddewyn

By Maria Andrea De Villa, Jonathan P. Doh, Izzet Sidki Darendeli, Marleen Dieleman, Joao Albino-Pimentel and Robert Grosse

Journal of International Economics

Technical change, jobs, and wages in the global economy

By Richard Baldwin, Jan I. Haaland and Anthony J. Venables

Journal of Business Venturing

Coordination, sensemaking, and idea work: How founding teams pivot their venture ideas

By Eva Weissenböck, Nicola Breugst and Anna Brattström

Entrepreneurship Theory and Practice

Digital product innovation within family firms: A construal level perspective

By Paolo Capolupo, Lorenzo Ardito, Antonio Messeni Petruzzelli, Nadine Kammerlander and Alfredo De Massis

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I by IMD

Letting Go to Grow and Entrepreneurship: Frank’s Path to Empowered Leadership

By Vincent Pieterse

I by IMD

Supporting Neurodiversity – Unlocking Abundant Potential

By Josefine van Zanten

I by IMD

What’s going to happen to your family dynamics when you retire?

By Michael D. Watkins and Chris Donkin

I by IMD

Pushback on gender equality means progress

By Silke Mischke

I by IMD

Can you rely on AI? – AI Trust Checklist

By Öykü Işık and José Parra Moyano

I by IMD

AI Maturity in Financial Services – Lessons

By Tomoko Yokoi and Michael R. Wade

I by IMD

Am I really inclusive? A self-check for leaders

By Binna Kandola

I by IMD

Are you using AI for a sustainable future?

By José Parra Moyano

I by IMD

Causal AI – Improved Decision Making

By Quentin Gallea, Martin Huber and Konstantinos Apostolatos

I by IMD

High-stakes negotiations – Power Dynamics – Anna Cajot

By Anna Cajot

I by IMD

Control yourself! 4 practical steps to master your emotions and become a better leader

By Shlomo Ben-Hur

I by IMD

Communication: let’s be clear, we should cut out the clichés

By Peter J. Meyers

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Case Study

Aluminium Cyclo Enterprises Malaysia: How to manage a supply chain disruption?

In 2024, the management of Aluminium Cyclo Enterprises (ACE), was concerned that the European Union (EU) export rules for ferrous and non-ferrous scrap were becoming more restrictive. Not just the EU, but close to 43 countries had restricted the e…

By Dominique Turpin, Anamaya Narain Singh, Cyril Darlong Diengdoh and Sandeep Puri

Case Study

Co-CEOs at Handtmann: Can the family business be led in tandem? (B)

The Handtmann case examines the co-CEO leadership model in the context of family business. Based on interviews with three key executives – the co-CEOs and the President of the Advisory Board – the case focuses on how Handtmann handled the leadersh…

By Peter Vogel and Anouk Lavoie Orlick

Case Study

Your company (and your life) in the hands of an AI agent?

The case study introduces an original way of exploring the many questions and concerns around AI adoption in business. Based on a true story, it discusses the dilemma of AI implementation through Joe, the CIO of ParcelFlow. Joe is getting ready to…

By José Parra Moyano and Alix Rey

Case Study

AstraPay in Indonesia: Playing the digital payments platform vs. ecosystem game

This case study explores AstraPay’s journey to become a significant player, despite its latecomer status, in Indonesia’s burgeoning digital payments landscape. Launched in 2018, AstraPay had grown to serve over one million customers, but it faced …

By Marleen Dieleman, Aarthi Thyagarajan, Pranesh Mahadeo, Maxence Nobels and Guillaume Clement

Case Study

Co-CEOs at Handtmann: Can the family business be led in tandem? (A)

The Handtmann case examines the co-CEO leadership model in the context of family business. Based on interviews with three key executives – the co-CEOs and the president of the advisory board – the case focuses on how Handtmann handled the leadersh…

By Peter Vogel and Anouk Lavoie Orlick

Case Study

TBC Group: Future proofing a history of success

The case explores TBC Bank Group’s remarkable journey from a small Georgian bank to a regional leader in digital financial services across Central Asia. Founded in 1992 with just US$500 in initial capital, TBC evolved into Georgia’s largest financ…

By Goutam Challagalla, Francis D. Kim and Philip Charles Zerrillo

Case Study

Boosting and sustaining operational excellence

The case explores the principles and challenges of operational excellence through the experience of Magdi Batato, former EVP of Operations at Nestlé. It examines how he implemented Mission-Directed Work Teams (MDWTs) to empower front-line workers,…

By Luis Vivanco, Carlos Cordon and Magdi Batato

Case Study

Nestlé Health Science: Building a healthy future towards 2030

The board of Nestlé S.A. announced that Anna Mohl would become the CEO of Nestlé Health Science (NHSc) — a global leader in nutritional science — on 1 January 2024. She was delighted to hear about her new position but knew there was little time to…

By Niccolò Pisani, Elham Pazirandeh-Micol, Karine Richard, Liudmila Ost and Quentin de Rham

Case Study

ABN AMRO (B): The challenge of scaling self-organization

The B case picks up at the end of Case A. It’s now autumn 2022. Klaas Ariaans and Eric Jones, leaders within ABN AMRO’s Personal and Business Banking Division had been reflecting on the success of self-organization in their divisions. This new wor…

By Michael R. Wade and Lisa Simone Duke

Case Study

Navigating the negotiation staircase

This technical note introduces the Negotiation Staircase Framework, a comprehensive approach to understanding and managing complex negotiations. The framework presents six distinct levels of negotiation: Set-up, Process Definition, Guiding Princip…

By Michael D. Watkins

Case Study

Can Dodge muscle into the electric vehicle market?

In late 2022, Tim Kuniskis, CEO of the Dodge brand (part of the Netherlands-based Stellantis automobile corporation), announced that 2023 would be the last production year for its popular “muscle car” models, the Dodge Charger and Challenger. Thes…

By Dominique Turpin, Douglas Quackenbos and Martin S. Roth

Case Study

Sheng Siong Supermarket in Singapore: A unique values-based advantage?

Founded by Lim Hock Chee in 1985, Sheng Siong has evolved from a humble grocery store into a leading supermarket chain in Singapore, renowned for its cost-effective pricing and commitment to customer satisfaction. Mr Lim’s unique philosophy, which…

By Marleen Dieleman, Yunfei Feng and Yu Jing Gan