
Why leaders should learn to value the boundary spanners
Entrepreneurial talent who work with other teams often run into trouble with their managers. Here are ways to get the most out of your ‘boundary spanners’...
by Alyson Meister Published May 26, 2025 in Brain Circuits • 3 min read
Ask yourself: How do I show up in my role? What personal beliefs, values, and experiences influence my approach? Are there ways I might unconsciously over-identify with the role, or disidentify from it?
Consider how the organization’s mission, values, and culture shape expectations for your leader role. What unspoken rules or norms might be influencing your behavior? What are the spoken or unspoken rules of engagement for leaders in your environment? How can you demonstrate alignment to these?
Reflect on key stakeholder perceptions and expectations for your role and assess how you are managing these. As you step into a new leadership role, it’s essential to understand how others perceive your role — and how you’re showing up in it. Your success isn’t just defined by what you do, but by how your key stakeholders experience your contribution. These might include your manager, peers, direct reports, and cross-functional partners. What do these stakeholders expect from you? How do they define success in your role? Where might there be a gap between your intent and your impact?
Notice the overlap between your “self” and your role. Are there moments when the organization’s pressures feel at odds with your values or identity? Are there parts of your role where you truly feel yourself? Taking up a role requires balancing who you are as a person with the role’s demands. Leaders who over-identify with their roles risk burnout or losing their authenticity, while those who disidentify may become disengaged or ineffective.
Sometimes, success in your role means redefining its boundaries — not just meeting expectations, but actively shaping them. That starts with understanding what you can and cannot do, given the energy, time, and resources you have. Reflect on which expectations you’re willing and able to meet, and where you may need to push back or realign.
Are there ways to better balance what’s expected of you with what you can sustainably deliver? Where might you be taking on too much, or losing yourself in the process?
Leaders step into roles that they co-create with the organization. A better understanding of this relationship will help you to effectively manage the role’s tensions and challenges.
Professor of Leadership and Organizational Behavior at IMD
Alyson Meister is Professor of Leadership and Organizational Behavior and Director of the Future Leaders program and the Resilient Leadership Sprint, she is also co-director of the Change Management Program at IMD Business School. Specializing in the development of globally oriented, adaptive, and inclusive organizations, she has worked with executives, teams, and organizations from professional services to industrial goods and technology. She also serves as co-chair of One Mind at Work’s Scientific Advisory Committee, with a focus on advancing mental health in the workplace. Follow her on Twitter: @alymeister.
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