The cost of thinking twice for LGBTQ+ employees
An inclusive culture can alleviate LGBTQ+ employees’ anxieties over disclosing their sexual orientation , empowering them to be their authentic selves at all times, explains IMD’s Ina Toegel...
Management
Empathetic assertiveness: piloting tough negotiationsÂ
August 14, 2025 • by Fiorella Erni, Kirk Kinnell in Management • 9 min read • 
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Negotiating in conflict zones or during a hostage crisis demands skill, courage, and emotional intelligence, all of which can transfer to the business world....
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Leading decarbonization: business has a crucial role to play in tackling climate changeÂ
Companies must step up action to cut emissions if a climate catastrophe is to be averted, and progress will accelerate as they realize that significant business advantages can be gained from decarbonization...
How to make life better for customers and create a more successful organization
May 25, 2023 in Management • 7 min read
In the quest for efficiency many organizations have forgotten the human side of customer service, says John Sills, author of The Human Experience. If in doubt, be human...
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Five lessons from my life as a sustainable entrepreneurÂ
May 5, 2023 • by David Ramirez in Management • 5 min read
A fragile foundational partnership and the misalignment of your workforce can be the Achilles’ heel of a start-up...
Plagued by workers demanding more? Here’s what you can do
April 28, 2023 • by Michael Skapinker in Management • 7 min read
The sheer scale of the carnage from the bubonic plague gave the surviving workforce in the Middle Ages undreamt of bargaining power. While far less severe, the effects of COVID-19 combined with...
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How to turn a financial fire-sale into a people-centric merger
Breaking up is hard to do – but bringing together two different organizational cultures can be even tougher. Merete Wedell-Wedellsborg, Adjunct Professor of Leadership at IMD, explains how leaders can turn a...
In the age of ChatGPT, are emotions the new human superpower?
With Artificial Intelligence making huge strides in completing both simple and complex tasks, working effectively with emotions is one way for humans to stay ahead, says Silke Mischke, IMD lecturer and Senior...
How to manage when the walls are collapsing
April 12, 2023 • by Sonia Tan in Management • 5 min read
Sonia Tan, an experienced broadcaster and campaign and advocacy consultant for the United Nations Development Program (UNDP), shares her tips for how best to manage small teams when they are under pressure....
Eight ways to focus and get the important stuff done
April 10, 2023 • by George Kohlrieser in Management • 8 min read
Leadership in times of crisis requires extraordinary self-discipline. High-performing leaders will focus only on top priority items and ignore non-urgent tasks....
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