Why leaders should learn to value the boundary spanners
Entrepreneurial talent who work with other teams often run into trouble with their managers. Here are ways to get the most out of your ‘boundary spanners’...
Brain Circuits
5 AI-related workforce challenges every CEO must address in 2025
In every digital transformation there is a technical side of change and a human side – which is where transformation efforts most often go off the rails. These are the key AI-related workforce challenges every CEO must tackle in 2025.
1. Acquire and retain talent
Skilled AI professionals – data scientists, machine learning engineers, AI product managers – are in short supply. Even when you recruit them, retention can be difficult. Build strong recruiting pipelines through university partnerships and specialized training programs. Offer compelling career paths and a culture of innovation to keep top talent engaged. If you can’t hire the talent you need, find the best external partners to work with.
2. Overcome cultural resistance
Implementing AI inevitably triggers fear and skepticism. Employees worry about losing autonomy or being replaced. To reduce resistance, communicate clearly how AI augments their work, share quick wins from pilot projects, and celebrate early adopters.
3. Foster cross-functional collaboration
Successful AI implementation requires cross-department coordination among IT, finance, marketing, and others. Siloed data and conflicting goals slow progress. Create and staff cross-functional teams with the right leaders. Pair domain experts with AI professionals to align solutions with real business needs.
4. Embrace upskilling and reskilling
Many roles will require at least basic AI literacy. Offer in-house academies, online courses, and hands-on workshops so employees can apply what they learn directly to their tasks. This democratization of AI skills boosts efficiency and morale.
5. Manage job loss and its implications
Automation will likely consolidate work and eliminate roles. Be transparent about the potential for displacement. Where possible, redeploy or reskill affected employees to retain institutional knowledge. Showing empathy – through career counselling or severance options – helps maintain trust with your remaining employees and preserves a positive employer brand.
Key learning
The technical side of digital transformation isn’t easy, especially when you need to clean up and harmonize your data. This is especially true of AI, which is becoming a competitive necessity. Success is not just about algorithms, but also about how people adapt, collaborate, and evolve alongside emerging technologies. Addressing these five workforce challenges will enable you to lead your organization into a more innovative, resilient future in 2025 and beyond.
Authors
Related
How to prevent employee burnout through a growth mindshiftÂ
When we feel stressed, we’re more likely to operate from a place of fear and fall back on a mindset that is fixed, judgmental, and focused on polarities – behaviour that soon...
How can AI enable your business strategy?Â
Artificial intelligence is perhaps the most far-reaching technology ever created. Google’s AI business strategist Gopi Kallayil recommends asking yourself three key questions regarding your business strategy and identifies three AI capabilities you...
Tell me more: how to boost your leadership skills by learning instead of directingÂ
Many leaders feel compelled to motivate their teams to perform by being highly solutions-focused – but learning rather than directing often leads to better results. Consult the following checklist to guage whether...