
Organizational transformation begins with the leader
- I used to be confident publicly, but privately I felt I was a fraud or imposter, and there was always this fear that I would be found out. The fraud in me stopped me from speaking up, or having my voice heard.
- As I gained more experience, I found I was getting more and more self-righteous in my opinions, and my team was always looking to me for answers. Eventually I said, “Enough, figure it out for yourself.” I realized how seduced I was by the feeling they needed me. I realized I need to express more doubt if they were really going to take responsibility.
- I often found it difficult to influence my peers on any particular topic. I would take a consultative approach, and to my surprise, one person told me they found my consultations manipulative. They didn’t trust me. I realized that there was some truth to that. I just wanted their buy-in. Being called out on that was a defining moment for me.

The way you lead shapes the way others perform
Unlock the behaviors, mindset, and clarity that create high-performing, engaged teams.
- I could feel that I was being judged negatively by so many people. They were putting the blame on me, and I knew it was a situation that I could not win. I was labelled a betrayer by some, and some board members stopped talking to me or avoided me. Yet if I had chosen a different path, other people would have felt betrayed. In the end I did not know what I thought, I just wanted to stop feeling so bad. Understanding that this is what organizations do, as well as the concepts of negative capability and containment, helped me let go of some of the pain. I am not the first to experience this, and I won’t be the last. While it still took time, I think I started to act differently as I let go of the pain, and understood that I was carrying the pain for others.
- I was always so surprised when people would not tell the truth. They would pretend they were not hurt when I knew they were, they would tell me that they didn’t mean X, when I knew they did mean X, and then they might accuse me of being too sensitive. I realized and came to accept that organizations are not set up for authenticity. No matter how much we all seek the truth and no matter how well intended people are, working with other ambitious and talented people will produce passive aggression, gaslighting, unfounded fears, and projections. Truth is hard work. Learning how to use those responses to turn around situations was my key transformational experience.
- I thought I was a fairly resilient person, relentlessly pushing and challenging people around me to go harder. At some point, after a failed promotion attempt, I had to stop and ask why – why wasn’t I promoted, why could they not see how capable I was? In the end, my transformation was about letting go of some deeply held scripts about needing to win and achieve. Those scripts had served me well until mid career, but now a different side of me has emerged. It’s still very challenging. I’m realizing that resilience is not just about pushing things back onto others and being the tough guy – it’s about seeing the larger purpose, holding, containing, and letting go.

Find the perfect program for you.
Our diverse range of programs includes options for on-campus learning, online learning, or a hybrid/blended format combining both face-to-face and online formats.
Research Information & Knowledge Hub for additional information on IMD publications

You've just been promoted to team leader. These tips will help you switch from worker to leader.

Crying at work can reveal stress, tension, or needed change. Learn how leaders and teams can respond constructively instead of suppressing emotion.

Learn how to give feedback effectively with six proven leadership practices that resolve conflict, correct behavior and foster team growth.

Take the strategic thinking test for leaders to assess your readiness and explore practical steps to strengthen this vital leadership capability.

Future-ready organizations that focus on the energy transition and accelerate along with it will reap the benefits.
The case study explores the second phase of ABB's 2018 to 2024 transformation journey to restore confidence in the underperforming conglomerate through a simplification of its structure and a focus on accelerating decision making. Under interim CE...

Discover five key steps to accelerate your leadership career and learn how to amplify impact while navigating critical transitions.
The case study explores the first phase of ABB's 2018 to 2024 transformation journey as it tackled longstanding challenges: financial underperformance, declining market confidence and inefficiencies in its complex matrix structure. To streamline o...

ABB CEO Morten Wierod on leaner cleaner strategy, electrification, automation, robotics, AI, digital transformation, sustainability, leadership.

ABB CEO Morten Wierod on leaner cleaner strategy, electrification, automation, robotics, AI, digital transformation, sustainability, leadership.
in I by IMD
Research Information & Knowledge Hub for additional information on IMD publications
in I by IMD
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
in I by IMD
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications